Rider Comments: And yet even more Tell Us! cards

Here are a couple more comment cards we received from one of our riders late last week.

Rider Comments: Tell Us! Card

Another in our ongoing posts of comment cards we receive from our riders, here is a card received November 4th. Since the bulk of our riders still communicate with us via printed mail and telephone, we thought we'd try and give some of the comments a different audience by posting them on our blog.

Rider Comments: Tell Us! Cards

We've received another comment card that speaks to how considerate our drivers are, and how they help contribute to the friendly ambiance of Santa Rosa. Enjoy!

Bus Culture: Guess where I am?

Well, I've been getting a hard time again from my friendly co-workers for not posting regularly, but there is a very good reason.....I'm actually on vacation. I have been traveling lately and have promised myself I wouldn't be a "bus geek" while on my trip. I've succeeded in taking zero pictures of buses and transit to post on the blog while I'm away....except this one. Can you guess where this bus is from? Anyone? Anyone?

Santa Rosa Downtown Transit Mall Photos

Since we started talking about our Santa Rosa Downtown Transit Mall in our most recent blog entry, we thought we'd post some photos to give you a little visual context.

Included in the visuals is our system map, with the Downtown Transit Mall circled in the middle of the City/map along 2nd Street, between Santa Rosa Avenue and B Street. Also included here are a couple of photos showing our Transit Mall, buses and passengers. Keep in mind, the Transit Mall is one short city block (175 yards), and it hosts the following activity:

• 4 transit providers, 14 bus bays, 30 transit routes, and 525 buses per day (375 Santa Rosa CityBus and 150 from other operators);
  
• Open 18 hours per day and 358 days per year (some holidays are closed) and has been operating for 22 years;


• A weekday average of 10,000 passengers travel through it (80% CityBus and 20% other), with approximately 7,000 of those passengers starting or ending their transit journey at the Transit Mall.
  

In our opinion, it is the most urban block in all of Santa Rosa....or even the North Bay!

Rider Comments: Tell Us! Cards

This post includes two Tell Us! comment cards that our riders and system users have submitted.

The comment card regarding our "terminal manager in Downtown Santa Rosa" is about a CityBus staff person dedicated to monitoring the Santa Rosa Downtown Transit Mall.

Never heard of the Santa Rosa Downtown Transit Mall? The Transit Mall is the largest transit hub in the North Bay of the San Francisco Bay Area. The Transit Mall hosts 4 transit providers, 14 bus bays, 30 transit routes, and 525 buses per day (375 Santa Rosa CityBus and 150 from other operators, including Sonoma County Transit, Golden Gate Transit and Mendocino Transit....Napa Vine is hosted across the street). The Santa Rosa Transit Mall is open 18 hours per day and 358 days per year (some holidays are closed) and has been operating for 22 years. The Transit Mall has a weekday average of 10,000 passengers travel through it (80% CityBus and 20% other), with approximately 7,000 of those passengers starting or ending their transit journey at the Transit Mall. In addition security cameras at the facility, the Transit Mall is staffed during hours of operation for customer service and security reasons.

And "Don", the gentleman complimented in the Tell Us! comment card above is one of those staff people. And we noticed that the gentleman making the comment is "bi-continental", in case anyone thinks that the only people who ride Santa Rosa CityBus have never been out of Santa Rosa.

Press Release: Seniors on the Go!

SANTA ROSA CITYBUS CELEBRATES “SENIORS ON THE GO!”

Santa Rosa, CA, TUESDAY, October 6, 2009 – To encourage new senior riders and to “thank” our regular senior riders, Santa Rosa CityBus is again sponsoring its annual Seniors on the Go! celebration. This year, seniors as young as 65 can ride Santa Rosa CityBus for FREE all week beginning Monday, October 19th through Friday, October 23rd 2009.

To ride any Santa Rosa CityBus FREE, seniors simply show the bus driver their Seniors on the Go! 2009 pass when boarding the bus. These special passes are available on every Santa Rosa CityBus, the Transit Department at City Hall, and at the Santa Rosa Senior Center.

Each year, numerous events are planned during Seniors on the Go! week. This year’s activities include:
- A Flu Shot Clinic, Bingo Games, Ballroom Dancing, a Pool Tournament and a Hot Dog Bar-B-Q party will be held at the Santa Rosa Senior Center.

The dates, time and locations for all of this Seniors on the Go! events are listed on the back of the Seniors on the Go! pass.

So grab a pass, jump on the bus and enjoy the convenience and reliability of riding Santa Rosa CityBus during Seniors on the Go! Week. Monday, October 19th through Friday, October 23rd.

For more information call (707) 543-3336!